Privacy Policy Statement

Last Updated: February 2026

Introduction

Jin Jumbo Metal Gifts co., ltd. ("Jin Jumbo", "we", "our", or "us") respects the privacy rights and interests of each customer, visitor, and user of our website. This Privacy Policy explains how we collect, use, protect, and process your personal information when you visit our website or use our services.

We are committed to processing your personal data fairly and lawfully, in compliance with applicable data protection regulations including the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

1.1 Personal Data You Provide

When you voluntarily interact with our website or request services, we may collect:

• Company Information: Company name, business type, industry
• Contact Details: Name, job title, email address, telephone number, fax number
• Business Information: Website URL, product inquiries, project specifications
• Communication Records: Messages, inquiries, and correspondence with our sales team

1.2 Automatically Collected Information

When you visit our website, we automatically collect technical information including:

• Device Information: Device brand, model, operating system, browser type and version, screen resolution
• Network Information: IP address, internet service provider (ISP)
• Usage Data: Website URLs visited, pages viewed, time spent on pages, click patterns
• Location Data: Geographic location based on IP address

2. Cookies and Tracking Technologies

2.1 What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us recognize your browser, remember your preferences, and enhance your user experience.

2.2 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Session Cookies: Temporary cookies that expire when you close your browser

2.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Process and respond to your product inquiries and quote requests
• Provide technical support and customer service
• Communicate product specifications, pricing, and lead times
• Process orders and manage manufacturing projects

3.2 Business Communication

• Send you information about our products, services, and capabilities
• Share updates about new technologies (e.g., UV printing, CNC mold engraving)
• Notify you about certifications and compliance standards (EN71, CPSIA, BSCI, Disney FAMA)

3.3 Website Improvement

• Analyze user behavior to improve website functionality and user experience
• Conduct market research and statistical analysis
• Optimize our product offerings and services

3.4 Legal Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety, as well as those of our customers

4. Google Analytics

We use Google Analytics to examine user patterns and improve our website functionality. Google Analytics collects information such as:

• Pages visited and time spent on each page
• Traffic sources and referral websites
• User demographics and interests (anonymized)
• Device and browser information

This data is anonymized and aggregated. We do not combine Google Analytics data with personally identifiable information. For more information, please review Google's Privacy Policy.

5. Data Sharing and Third Parties

5.1 General Policy

Without your explicit consent or a legal basis, your personal data or browsing history are not passed on to third parties.

5.2 Exceptions

We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, email delivery, and analytics (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice)

5.3 International Data Transfers

As an international manufacturer with facilities in Vietnam and serving customers worldwide (USA, Europe, Australia, Japan, Canada), your data may be transferred across borders. We ensure appropriate safeguards are in place for such transfers.

6. Your Rights and Choices

You have the following rights regarding your personal data:

6.1 Access and Correction

• Request access to your personal data we hold
• Request correction of inaccurate or incomplete information

6.2 Deletion and Restriction

• Request deletion of your personal data ("right to be forgotten")
• Request restriction of processing in certain circumstances

6.3 Data Portability

• Request a copy of your data in a structured, machine-readable format

6.4 Objection and Withdrawal

• Object to processing of your personal data for marketing purposes
• Withdraw consent at any time (where processing is based on consent)

6.5 How to Exercise Your Rights

To exercise any of these rights, please use the contact information provided on our website's contact page. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Retention Periods

• Inquiry Data: Retained for 24 months after last contact
• Customer Project Data: Retained for the duration of business relationship plus 3 years
• Analytics Data: Anonymized and aggregated data retained for statistical purposes

After the retention period expires, we securely delete or anonymize your personal data.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8.1 Security Measures

• Encryption: SSL/HTTPS encryption for data transmission
• Access Controls: Restricted access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for employees

8.2 Data Storage

Our website data is stored on secure servers. We use industry-standard practices to safeguard your information, but no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are designed for business-to-business (B2B) transactions. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a minor, please notify us through our official contact channels.

10. Links to Third-Party Websites

Our website may contain links to third-party websites, including:

• Alibaba.com
• LinkedIn
• Marketing sites (jinsheu.com, js-pins.com)

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications for significant changes (where applicable)

Your continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

13. Compliance and Certifications

Jin Jumbo is committed to maintaining the highest standards of quality and compliance:

• ISO 9001: Certified for quality management systems
• BSCI: Factory meets international social compliance standards
• Disney FAMA: Authorized factory for official Disney products
• Product Safety: Raw materials comply with CPSIA (USA) and EN71 (EU) safety standards